COVALENCE HEALTH, LLC
Privacy Policy
Effective Date: 01/01/2025
Last Updated: 10/17/2025

1. Introduction

Covalence Health, LLC (“Covalence Health,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] (the “Site”), communicate with us, or use our consulting services.

By using our Site or providing your information, you agree to the terms of this Privacy Policy.

2. Who We Are

Covalence Health, LLC is a healthcare consulting firm headquartered in the Commonwealth of Virginia, United States. We provide advisory, operational, and strategic services to healthcare organizations, payers, and other health-related entities.

Our email address is:

info@covalencehealth.com

3. Information We Collect

A. Information You Provide to Us
When you contact us or use our Site, we may collect:

• Name, email address, phone number, or mailing address

• Job title and organization

• Information submitted through contact forms or inquiries

• Any other information you voluntarily provide

B. Automatically Collected Information
When you visit our Site, we may automatically collect:

• IP address and device identifiers

• Browser type and version

• Pages visited, time spent, and referring URLs

• Cookies or similar tracking technologies (see Section 6 below)

C. Client and Partner Information
If you are a business client, we may collect limited information related to your representatives or personnel as part of our professional engagement. Any personal health information (PHI) provided to us as part of consulting engagements is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable data protection laws.

4. How We Use Your Information

We may use your information for the following purposes:

• To respond to inquiries and provide requested services

• To manage client relationships and contracts

• To operate, maintain, and improve our Site and services

• To communicate company news, updates, or promotional materials (with your consent)

• To comply with legal, regulatory, or contractual obligations

5. How We Share Information

We do not sell or rent personal information. We may share information with:

• Service providers who perform services on our behalf (e.g., website hosting, analytics, email communication)

• Business partners or subcontractors as needed for consulting engagements

• Legal authorities if required to comply with law, regulation, or legal process

• Successors or affiliates in the event of a merger, acquisition, or business transfer

All third parties who process information on our behalf are bound by confidentiality and data protection agreements.

6. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar technologies to enhance functionality and analyze site traffic. You can modify your browser settings to decline cookies, but doing so may affect site functionality.

We do not use cookies to collect personally identifiable information without your consent.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect all information, no system can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Your Rights and Choices

Depending on your jurisdiction (including under the Virginia Consumer Data Protection Act, or VCDPA), you may have rights to:

• Access and obtain a copy of your personal information

• Request correction or deletion of your information

• Opt out of targeted advertising or data sharing (if applicable)

• Withdraw consent at any time

To exercise these rights, please contact us at info@covalencehealth.com. We may need to verify your identity before processing your request.

10. HIPAA Compliance

Covalence Health may act as a Business Associate to healthcare providers or payers under HIPAA. In such cases, we maintain Business Associate Agreements (BAAs) and handle all Protected Health Information (PHI) in accordance with HIPAA privacy and security rules.

11. International Visitors

Our Site is intended for use by individuals located in the United States. If you are visiting from outside the U.S., please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those of your jurisdiction.

12. Children’s Privacy

Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

13. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated “Last Updated” date. Continued use of our Site after such changes constitutes acceptance of the updated policy.

15. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact:

Covalence Health, LLC
Email: info@covalencehealth.com
Phone: (571)310-1021